You know that old joke about heaven and hell? How in heaven, the police are British, the engineers are German, the cooks are Italian, the lovers are French? And how in hell, the roles are jumbled up? The police are German, the cooks are British, and, perhaps most cruelly of all, the bureaucrats are Italian.
And while the more culturally sensitive of you are rolling your eyes at the broad brush with which that joke paints Europeans, a few of you, like me, are knowingly nodding your head. If you’ve traveled at all, you know that the police in the U.K. are generally lovely, and you know the feeling of pure relaxation that comes after hearing your airplane pilot speak to the cabin in German-accented English. And if you are truly unfortunate, you know the hell of any organizational, governmental, or bureaucratic system in Italy.